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Shipping Policy

Shipping Policy

Thank you for shopping at Kela Naturals.

Shipping Policy

Thank you for visiting and shopping at Kela Naturals. The following terms and conditions constitute our Shipping Policy. Our Shipping Policy was last updated on March 13, 2022.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your orders will be calculated and displayed at checkout.

  • Shipping method: USPS First Class
    Estimated delivery time: 1-5 business days
  • Shipping method: USPS Priority Mail
    Estimated delivery time: 1-3 business days

Overnight delivery is only available for orders with delivery addresses within the continental United States. For international orders, these estimated times might not be applicable; delivery times may depend on factors at customs and boarder as well as factors in the destination country.

Delivery delays can occasionally occur.


Shipment to P.O. boxes or APO/FPO addresses

Kela Naturals ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Kela Naturals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)


Kela Naturals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

  • By visiting this page on our website:
  • By sending us an email at: